Our Team — Meet the Bali Relocation Service Specialists

Rasmus Romano is the Relocation & Destination Services Lead at Bali Relocation Service and the person ultimately responsible for how smoothly your move to Bali runs from the first WhatsApp message to the day you are unpacked in your new villa.

With over a decade of hands-on experience in Bali destination services, Rasmus specialises in joining all the moving parts of a relocation into a single, clear plan. He does not just look at your visa, your container, or your villa in isolation – he designs the whole journey so that each step supports the next.

Day to day, Rasmus is your strategic partner. He maps out the critical path for your relocation – when to start visa coordination, when to ship your belongings, when to book temporary accommodation, and when to sign your villa lease – so that you avoid common pitfalls like arriving before your long-stay visa is ready, or shipping containers before your paperwork is in place.

Clients appreciate that Rasmus is both detail-focused and pragmatic. He will tell you clearly when a plan is realistic and when it needs adjusting – for example, if your preferred move date does not allow the several months of lead time usually required for pet relocation, or if your villa budget needs to match market realities (many long-term villas start around USD 700–2,000+ per month, often with 6–12 months due upfront).

Most importantly, you can reach Rasmus and his team quickly. WhatsApp messages are monitored closely so that you receive fast, specific replies instead of generic answers or long delays.

• Full end-to-end Bali relocation service – from pre-arrival planning, timelines, and budgeting through to settling-in support and ongoing practical help.
• Indonesian visas and KITAS coordination – working closely with licensed visa agents to match you with the right route, including B211A visit visas (up to 180 days), E33G remote-worker visas (1 year, typically requiring around USD 60,000 income proof), and work, investor, retirement or spouse KITAS coordination.
• Household-goods shipping – organising sea freight (20ft/40ft FCL or LCL) and air freight, customs clearance, delivery and unpacking, and realistic timelines of about 6–10 weeks for sea shipments.
• Home and school search – shortlisting villas in areas like Canggu, Berawa, Pererenan, Uluwatu, and Sanur, and coordinating introductions to international schools that fit your family.
• Local setup – helping you establish an Indonesian bank account and NPWP tax ID, arrange expat health insurance, register at hospitals, and secure your Indonesian driver's licence (SIM A for car, SIM C for motorbike).

Once your plan is agreed with Rasmus, a dedicated move coordinator handles the day-to-day execution of your relocation. This role keeps your schedule, documents, and suppliers aligned, and makes sure you always know what is happening next.

Your move coordinator is who you message on WhatsApp when you need a quick update: "Has our air shipment cleared customs?", "Which documents do we need for the bank tomorrow?", "Can we move the villa viewing to Friday?". You receive clear, timestamped answers and updated checklists, not automated replies.

• Managing your relocation timeline from pre-arrival planning through to settling in, usually over a 2–8 week setup window depending on your situation.
• Coordinating with licensed visa agents for your visa and KITAS process, ensuring you understand the requirements and deadlines, while making clear that Bali Relocation Service is not a government or immigration office.
• Overseeing quotes and bookings for household-goods shipping, whether that is a small air shipment of 100–300 kg (often USD 1,500–4,000) or a 20ft/40ft sea container.
• Organising villa viewings, lease negotiations, and inventory checks so that you are not signing contracts blindly.
• Scheduling key arrival tasks such as bank appointments, tax ID registration, SIM A/SIM C driver's licence assistance, and local orientation.

The shipping & home-search coordinator combines two areas that define how comfortable your first months in Bali will be: your belongings and your base.

The aim is simple: you arrive to a villa that matches your priorities, with your shipment scheduled to arrive at a sensible time, and minimal surprises on cost or condition.

• Choosing between air and sea freight based on your volume, budget, and timing.
• Coordinating packing, export documentation, customs clearance, and final delivery with trusted freight partners.
• Planning for destination handling, typically USD 1,000–3,000 per container, and aligning delivery dates with your villa access.
• Translating your wish list into concrete villa options across Canggu, Berawa, Pererenan, Uluwatu, and Sanur.
• Screening properties for contract terms, realistic pricing, and owner expectations (including 6–12 month upfront payments where standard).
• Arranging in-person or virtual tours so you can make decisions with confidence, even before you land.

The client concierge role focuses on how your life in Bali feels once the boxes are unpacked. This is the person who helps your family feel at home, not just moved.

This role is also your bridge into everyday Bali life. If you have questions about safety, transport options, where to shop, or how to navigate the first weeks with children, the client concierge provides grounded, practical answers based on real experience.

• Coordinating school search support: shortlisting international schools, lining up tours and introductions, and guiding you through admissions timelines.
• Assisting with healthcare and insurance setup, including connecting you with expat health insurance options and reputable hospitals and clinics near your new home.
• Helping with domestic staff recommendations where requested – housekeepers, nannies, drivers – and explaining standard expectations and etiquette.
• Arranging settling-in services such as utilities setup, Wi-Fi, local SIM cards, and neighbourhood orientation so you are functional from day one.

Although roles are defined, our team works as a single unit focused on your relocation. Rasmus oversees your overall strategy and risk management, the move coordinator drives daily progress, the shipping & home-search coordinator secures your logistics and housing, and the client concierge makes sure your life in Bali works in practice.

Behind the scenes we also coordinate with licensed visa agents and, where needed, trusted contacts for pet-import processes governed by the Indonesian Animal Quarantine Agency (Karantina). We help you understand each step and typical timeframes and costs, while always being clear that we are an independent relocation and logistics company, not a government, immigration, or quarantine authority. Rules and fees change, so we will always encourage you to confirm current requirements for your specific case.